At Redfish Promotions, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services or visiting our website.
Information We Collect:
1. Personal Information: When you place an order or register for an account with us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
2. Order Information: We collect information related to your orders, including the products you purchase, quantities, and delivery details.
3. Communication: We may collect information when you communicate with us via email, phone, or through our website’s chat feature.
4. Website Usage Data: Like many websites, we collect non-personal information such as your IP address, browser type, operating system, and browsing behavior to improve our website and services.
How We Use Your Information:
1. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
2. Account Management: If you create an account with us, we use your information to manage your account, including order history and preferences.
3. Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services.
4. Improving Services: We analyze website usage data to improve our website’s functionality, user experience, and the effectiveness of our marketing efforts.
Information Sharing:
1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are contractually obligated to keep your information confidential and secure.
2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights:
You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the instructions provided in our communications or by contacting us directly.
Changes to This Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us here.
Effective Date:
This Privacy Policy is effective as of 11th April 2024 and applies to all information collected from or provided by you after that date.